Should I Be Concerned? - Page 2 - Harley Davidson Forums: Harley Davidson Motorcycle Forum
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post #11 of 31 (permalink) Old 11-03-2012, 08:02 PM Thread Starter
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Originally Posted by bensfatboy View Post
I think I would get on the phone with Harley Davidson Customer Service direct and tell them what is going on. If the dealership is closing that location, but has another one, they are still a going concern. I think HD will have some leverage to make sure you are taken care of. I would also make damn sure they deliver the bike to your location and not make you make a 200 mile trip to pick your new bike up.
Thanks gentlemen (to be taken lightly).

I contacted the sister dealership and of course they do not know of the sale. They are getting back to me on Tues/Weds.
The sales manager said if I have money down and a vin number I will get my bike.
He did say if it goes to his dealership, 200 miles away, they will trailer it to my door.
Maybe even my current dealer will still be open.
Not sure how it will play out yet.

But yes I will be chatting with H-D customer service at the earliest time.

Gripes my ass because I now do not have a dealer for break-in service/parts/warranty or anything else close by.
Gonna be slower to get pipes/intake/mapping done.
I will love it when it gets here though!
Times are tough in the smaller towns (Wenatchee Wa for me).

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Originally Posted by 93horse View Post
I subscribed this post to see if Legend HD lives up to it's reputation,, or not. I believe that they will make the best effort to complete this deal.
I agree. Weird timing for me though.
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post #12 of 31 (permalink) Old 11-03-2012, 08:05 PM
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Get with gm at both shops. Most reputable dealers will deliver the bike to your front door on a trailer.


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post #13 of 31 (permalink) Old 11-03-2012, 08:11 PM
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Quote:
Originally Posted by TurnCoat View Post
Thanks gentlemen (to be taken lightly).

I contacted the sister dealership and of course they do not know of the sale. They are getting back to me on Tues/Weds.
The sales manager said if I have money down and a vin number I will get my bike.
He did say if it goes to his dealership, 200 miles away, they will trailer it to my door.
Maybe even my current dealer will still be open.
Not sure how it will play out yet.

But yes I will be chatting with H-D customer service at the earliest time.

Gripes my ass because I now do not have a dealer for break-in service/parts/warranty or anything else close by.
Gonna be slower to get pipes/intake/mapping done.
I will love it when it gets here though!
Times are tough in the smaller towns (Wenatchee Wa for me).



I agree. Weird timing for me though.


Best of Luck!

I do believe H.D. monitors this forum !
Hello MoCo!!



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post #14 of 31 (permalink) Old 11-03-2012, 08:21 PM
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I would also call your State Atourney General and the BBBin your town. Don't give up without a better bigger fight. Either get the bike or a refund...
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post #15 of 31 (permalink) Old 11-03-2012, 08:37 PM
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Good luck, coat.

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post #16 of 31 (permalink) Old 11-03-2012, 08:38 PM
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Quote:
Originally Posted by TurnCoat View Post
Times are tough in the smaller towns (Wenatchee Wa for me)
I agree. Weird timing for me though.
We have no control on timing, just how were react. Good luck.
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post #17 of 31 (permalink) Old 11-03-2012, 09:00 PM
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Originally Posted by TurnCoat View Post
Thanks gentlemen (to be taken lightly).

I contacted the sister dealership and of course they do not know of the sale. They are getting back to me on Tues/Weds.
The sales manager said if I have money down and a vin number I will get my bike.
He did say if it goes to his dealership, 200 miles away, they will trailer it to my door.
Maybe even my current dealer will still be open.
Not sure how it will play out yet.

But yes I will be chatting with H-D customer service at the earliest time.

Gripes my ass because I now do not have a dealer for break-in service/parts/warranty or anything else close by.



Gonna be slower to get pipes/intake/mapping done.
I will love it when it gets here though!
Times are tough in the smaller towns (Wenatchee Wa for me).



I agree. Weird timing for me though.

Hey Bro, anything that "sales manager" tells you, don't take it to the bank. I'm not punkin out sales managers, but they just don't have the final say. They will candy coat everything. They're basically Bullshitters.
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post #18 of 31 (permalink) Old 11-03-2012, 09:28 PM
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Oh man ! I'd be camping in thier parking lot. Stay on'em. Good luck.

Ace up your sleeve is the vin#.

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post #19 of 31 (permalink) Old 11-03-2012, 09:30 PM
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Hey TurnCoat, is that the HD dealership in the valley in Spokane? I used to pop in there when we would visit my mother-in-law. They didn't seem to be the most engaging folks as I recall.

Who is John Galt?
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post #20 of 31 (permalink) Old 11-03-2012, 10:07 PM Thread Starter
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Originally Posted by 9lives View Post
Hey TurnCoat, is that the HD dealership in the valley in Spokane? I used to pop in there when we would visit my mother-in-law. They didn't seem to be the most engaging folks as I recall.
No the Wenatchee one.
I am not trying to bad rap this dealer. Its too early for that.
I had a good salesman - he's been laid off already. Bummer for him.
Its the timing of a shop closing about the time I am to pick-up a bike.
Its a pisser. They go out of biz ...its their deal.
I hold copy of a check and a vin#.
I should get this bike. Its just a matter of when and where.
Hopefully it works out well and not delayed.
Gotta keep my head on straight.
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