Join Date: Nov 2012
Location: Louisville, KY
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On what Dave63 said. Excellent idea. I work pt for The Home Depot, and that is exactely what they do: work shops on how to install sidding, windows, roofs; repair plumbing; build sheds, etc. So what did educating their customer base do? It created greater, sales, repete bussines, and improve customer relations. Some Mgrs and owners may think, " if we educate them too mush, our service dept will suffer". However, people like myself do not have time and/or inclination to wrench their own bike, but would sure like to know mechanically more about the workings of their ride. Plus increasing store traffic opens it up for purchasing add-ons, upgrades, apparel and of course drooling over new bikes.