I bought my 2014 Ultra about three weeks ago. Don't know what to think about this radio yet. I have the smaller standard 4.3 box. It has most of the functions of the 6.5 box. Bought an intercom head set to use phone options and can't get the voice commands to work at all. Read manual and played with it for an hour or more. I have the plug in intercom which has to be used with a wire connection. Can't use a Bluetooth headset because Harley didn't think to design it that way which would only make sense. I can get calls in and manually make called out using the phone book with contacts by physically scrolling through but no voice commands. I've checked all the settings and just don't know. Also my clock goes blank for a while then comes back on randomly. My music downloaded on my phone plays through the Bluetooth but sometimes its so low I can't hear it even with volume all the way up and last I get some crackling in the speakers especially if the station is a little fuzzy. Don't know if its user error or if I'm missing something but its getting real annoying real fast. Read a lot of reviews about the radio and its not sounding too good. Is this radio crap or what.