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Discussion Starter · #1 ·
I have a new CVO Street Glide and do to the winter I have not even had a chance to use the bike. I was trying to setup the Boom Box navigation settings and radio but every time I turn the radio on I hear three consecutive loud beeps. These beeps continue to sound coming out of the front speaker only. The only way to get them to stop is to mute the radio by pressing the power button once. The beeps stop and so does the music. The bike was delivered to me with 1.18.1 from the dealer and I was trying to update it to 1.18.3 but I get an error message of a corrupt file. I have tried everything possible suggested in many forums but with no luck. when I go to system information the part number and serial number of the radio do not appear. All I could see is dashes but no part number. I am starting to think that this is why I can't update. Is there a way to reset this system? I would appreciate any help I could get with this issue.
 

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VA Fender Bender
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Let the dealer sort it out
 

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Discussion Starter · #3 ·
Dub,
Yea, that is what I am thinking of doing. Between the weather and now this, it looks like I am never going to be able to get around to ridding it :(
 

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Discussion Starter · #4 ·
It's at the dealer now. I will post the outcome when I get it back. They said it is the first time they run into something like this. More than likely the radio will need to be replaced.
 

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The Angry One
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Yikes. $40k and they still can't get their shit together.
 

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Señor Member
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It's at the dealer now. I will post the outcome when I get it back. They said it is the first time they run into something like this. More than likely the radio will need to be replaced.

I like that solution. Sounds like a fluke. Don't sweat it.
 

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Discussion Starter · #7 ·
It's at the dealer now. I will post the outcome when I get it back. They said it is the first time they run into something like this. More than likely the radio will need to be replaced.
So I got a call back from the dealer today. So far what they have found is that the radio for some reason was not configured to go with the bike (both the radio and the bike need to be married). This could only be done with a technician's software that only the dealer or harley has.

It is believed that it is for theft prevention (not quite sure if that statement is true).

They are now going to try and upgrade it to the latest firmware (1.18.3) and will confirm that everything it is still working tomorrow.

They feel that harley might have missed that step and that is the reason the radio was not configured to the bike It was also the reason why the part# and SN# would not display on the radio. Hopefully this will resolve this issue and it does not come back in the future:)

I will give a final update once I get the bike back.
 

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VA Fender Bender
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I suspect the amp is plugged into the speaker circuit rather than the aux power circuit. Ask me how I know.... :)
 

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VA Fender Bender
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the plug ins look very similar. I would get 3 distinct pops when I turned the bike on. I had plugged the amp into the speaker circuit. It got the power it needed but made the popping noise. Dealer sorted it for me.
 

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Discussion Starter · #12 ·
the plug ins look very similar. I would get 3 distinct pops when I turned the bike on. I had plugged the amp into the speaker circuit. It got the power it needed but made the popping noise. Dealer sorted it for me.
Good to know. Thanks for that information. So far I am confident that the problem will be resolved. It just stinks to have the bike back at the dealer a week later without even having a chance to ride it (specially after spending $40,000).
 

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Checking the radio is part of the dealer setup. If there was an issue from the factory, the dealer should have caught it long before the bike was sold. Makes you wonder why many dealers charge setup fees. Glad it was fixed.
 

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Discussion Starter · #14 ·
Checking the radio is part of the dealer setup. If there was an issue from the factory, the dealer should have caught it long before the bike was sold. Makes you wonder why many dealers charge setup fees. Glad it was fixed.
I must agree with this statement. To the dealers defense, the radio did work when the bike was delivered but failed soon after that with me not even having a chance to try the bike out.

Today I received another call and was told that Harley agreed to send a new radio to have it replaced. It turns out that even after getting the radio working properly they could not update it to 1.18.3.
So the end result is that the radio was faulty. I will update when I finally get the bike back in a day or two. My opinion is that harley is having too many issues with these radios. I wonder if there will be an aftermarket replacement in a few years. Perhaps they eventually they will level out all the bugs.

Starting to wonder if it was called Project Rushmore because they rushed the engineers more and more to get this out to the market in 2014. Maybe it needed more time to work out the problems with this technology.
To tell you the truth I am happy with what they have done and feel that they will eventually make it right.
 

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Discussion Starter · #15 ·
Update:

So today I went to the dealer to pick my bike up that has been ready since Friday. On the way home and only 3 miles away from the dealer I realized that the navigation was not working. Only a compass comes up when selecting navigation. It turns out that they did not install the maps after going the upgrade. I purchased the bike in February and only had it at my house for only one week. It's been in the dealer the remaining of the time. Wow! After spending $40,000 on a CVO. I am extremely disappointed. I would return it if so could.
 

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I have a new CVO Street Glide and do to the winter I have not even had a chance to use the bike. I was trying to setup the Boom Box navigation settings and radio but every time I turn the radio on I hear three consecutive loud beeps. These beeps continue to sound coming out of the front speaker only. The only way to get them to stop is to mute the radio by pressing the power button once. The beeps stop and so does the music. The bike was delivered to me with 1.18.1 from the dealer and I was trying to update it to 1.18.3 but I get an error message of a corrupt file. I have tried everything possible suggested in many forums but with no luck. when I go to system information the part number and serial number of the radio do not appear. All I could see is dashes but no part number. I am starting to think that this is why I can't update. Is there a way to reset this system? I would appreciate any help I could get with this issue.
I have the same problem, Three loud beeps all in a row. I've got a 2015 CVO Road Glide - Same Harley radio. It's only in the front speakers. Three loud beeps then it stops for about 15 t0 20 seconds then it repeats. Annoying radio is useless.
 

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Call me Gig.
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Very useful post there Bloomer to a 2+ year old thread. Great way to get started here.:welcome
 
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