[reaper7427]

I have a 2021 road glide limited. YouTube showed you just plug in flash drive and the screen pops up with " update software". First screen that says no media connected, ok? I do get. Click ok and then it should start. I can go to that screen you mentioned to see. Thank you!

No media connected means you have the ISO in a folder on the flash drive. I used a *GB and a 16GB hard drive and it read either one but only when I took the ISO out of the folder. I have a 20 Road Glide Limited

 

[reaper7427]

I went to Harley website, downloaded software for my bike on thumb drive, plugged into right side usb wire, then turned to accessories on bike. Nothing happening. On YouTube it should start downloading. Makes me wonder if no power to my bikes usb wire. Will plug phone into it tomorrow and see if it charges. Thought someone may have another idea?

Did you get the file out of the envelope and put it right into just the drive. I had same problem until I put just ISO on the flash drive