Not to happy with them, I understnd it's a business to make money. Here is what happened, after coming out of the bank my 2012 HD Ultra Limited will not turn off the security with the FOB, so I call HD up they wanted to tow it in because I forgot the security code , all that was wrong my FOB battery was dead, after starting it I drive to the Dealer to see if they could reset the code. They said I would have leave it for the shop. I drive home search on the internet and there it is how to bring up your security code...just ain't right. To be treated like this..