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Discussion Starter · #1 ·
I purchase the H-D maintenance package when I purchase the bike in July.

Not sure if all dealers are the same. But the question I have is what does it all include. Cant seem to get a straight answer from the dealer.. They have told me 1 front and 1 rear tire, 1 battery, set of brake pads front and rear, and all the oil changes and scheduled maint..



Mitch
 

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Wayward Son
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If you purchased it then you must have signed a paper regarding it. What does the paperwork say.
Personally, I never heard of it. Really means nothing.
Might be Dealer specific item or gimmick. :dunno
Is it another name for the extended warranty? Or in addition to it.
 

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If you purchased it then you must have signed a paper regarding it. What does the paperwork say.
Personally, I never heard of it. Really means nothing.
Might be Dealer specific item or gimmick. :dunno
Is it another name for the extended warranty? Or in addition to it.
I think those maintenance contracts are dealer specific.
 

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Fat Guy on the Ultra
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Sounds like dealer specific, mine includes unlimited services for 3 yrs, every 2500 with syn3, battery as needed, and free winter storage, and free install with tire purchase.
 

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When I got my 2006 Fatboy this past August I bought the pre-paid maintenance from the dealer, mainly because it was my first Harley and had no idea what the maintenance entailed. It gets me 3 5K mile services within 3 years and 10% on pretty much everything in the dealership. The price basically saves you the cost of 1 maintenance interval, assuming that you use it within the 3 years.

Now having the benefit of purchasing a service manual and learning a bit more, it is unlikely that I'll buy the package again.

It seems to me that it's not a terrible deal, but not great either. It also seems to be dealer specific.
 

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It's ONLY good at the Dealership that you bought it from .
Some Dealers have been selling them for years, One in Vegas comes to mind; sells extended service agreements knowing full well that the customer lives out of state and will not be back to "cash in" on the agreement .
 

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It's ONLY good at the Dealership that you bought it from .
Some Dealers have been selling them for years, One in Vegas comes to mind; sells extended service agreements knowing full well that the customer lives out of state and will not be back to "cash in" on the agreement .
What kind of customer would buy any service agreement requiring him/her to go to another state to use it? :confused
 

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Mississippi Cajun
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Bet investment for the bucks: Service Manual
 

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What kind of customer would buy any service agreement requiring him/her to go to another state to use it? :confused
I was personally standing behind one young man who Bought a 2008 Ultra and the extended warranty along with the extended service agreement. The salesman NEVER told him it was ONLY good in Vegas.

I did not say anything to the youngman because in the few words we did exchange , he more or less told me flat out that "he knew all about Harleys and what he was doing" .

The youngman had just won at BlackJack and was with his running buddies, spending most of his winnings on H-D gear and a new bike.

A youngman and his money was soon parted. :)
 

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so what kind of price are we talking about for such a package?
 

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Call me Gig.
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What kind of customer would buy any service agreement requiring him/her to go to another state to use it? :confused
A buyer that doesn't read what they are signing.
 

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I was personally standing behind one young man who Bought a 2008 Ultra and the extended warranty along with the extended service agreement. The salesman NEVER told him it was ONLY good in Vegas.

I did not say anything to the youngman because in the few words we did exchange , he more or less told me flat out that "he knew all about Harleys and what he was doing" .

The youngman had just won at BlackJack and was with his running buddies, spending most of his winnings on H-D gear and a new bike.

A youngman and his money was soon parted. :)
Aside from the azzhat young man, the salesman was pretty low and without ethics to not inform the customer that his dealership ONLY would honor the service agreement. I mean, we are all new at something once in a while and that kind of "failure to disclose" is inexcusable.
 

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Aside from the azzhat young man, the salesman was pretty low and without ethics to not inform the customer that his dealership ONLY would honor the service agreement. I mean, we are all new at something once in a while and that kind of "failure to disclose" is inexcusable.
They work on strait commission and yes he was acting like a :asshat
 
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