Why do you take your business there? What dealer is it?
Do you go there because...
- location- 4th and Main, he hangs out behind the big oak tree in the shadow of the night.
- friends- Not many, but he has many customers
- sales/selection- Very busy/ nickel bag, dime bag
- price- fixed, Pay Up Sucker!
- parts/accessories- he packs a Saturday night special
- service department- none
- treated like royalty- takes your cash, hands over the goods and it's back to behind the old oak tree in the shadows of the night.
Sorry about that, I couldn't resist.
Why do you take your business there?
I take my business to a local Indy that is not about ripping people off. I had Dyna and stopped in for the first time for and inspection. The bike was a little over a year old with only 4-5k miles on it (I had just bought it). He commented on the ever so slight superficial cracks along the bead on the front tire. He said it should be OK, but he wouldn't chance it, and he could probably get it replaced under warranty. Not being one for taking chances like that I told him to put a new one on. I paid him and he said he would check with the Drag Specialty rep. later in the week. The following week I'm in there for something else and he asked if I wanted a refund or a store credit. I took the store credit since he was now my favorite Indy. Since, I've spent several thousand bucks there and my friends as well. He could have gotten the credit, pocketed the cash and told me the rep would;'t stand behind it since it was over a year old. That, is what I call integrity.
What dealer is it?
Easy Eddies Motorcycles, formerly "Easyriders of Mecklenburg"
704-875-2501
- location-
Huntersville, NC
- friends-
Untold thousands, always a poker run or something to support someone in need of help.
- sales/selection-
Used bikes (several) , Wide selection
- parts/accessories-
H-D, Drag Specialties, Metzeler, Kurykyn, if he don't have it, he'll gladly order it for you. Always has a good deal on Metzeler tires, several times a year he has a special "Buy the rear, get the front free"
- service department-
4-5 lifts AMA certified mechanics
- treated like royalty-
Everyone is treated as if they've been around forever.
Stop in parts, service or even a cold one, he now has a sports bar in the store. Tell them that Hudson boy sent ya!
I honestly can't say any of the H-D dealers would do the same that I've visited. It's all about the Benjamin's there, not the desire to exceed the customers expectations.