Check to see if the CB has been enabled. If so, disable it and yer back in bin-ness... not that it ever happened to me, of course....

If that ain't it, take a look at the speaker switch on the dash... just thinking.

 

Ditto....

 

Yea also how loud do you play it sometimes mine cuts out when listening loud if cb is not it

 

Might want to check how high the VOX is set for the Intercom as well.

 

My buddy has a 08 ultra, doing the same thing. Check with your shop there should be a service bulletin on the bolts around the radio. Bolts are to long and hitting the radio causing the problems. He just removed his radio and sending it to Iron Cross Audio for repair. Cheaper than buying a refurbished radio from dealership.

 

My 08 did it all works just no sound common problem. They replaced radio.

 

They checked it out and determined it to be a defective unit so they are replacing it. Glad I got the extended warranty. Will only cost me the $50 deductible.

 

If the CB is enabled the squelch setting can cut the speakers off . Go into your setup menu and turn the CB off , that might solve your problem .

 

Mine done that and it was junk. It eventually stopped playing sound altogether

 

The stock radio on my '09 Ultra Classic is doing the same thing. If I flip the 3-way speaker switch back and forth the sound will come back on. It's been doing that for about 7 months. I thought it may have been the switch but I replaced it and it's still doing it. I haven't decided yet to get it repaired or go with an after march unit.

 

Radio problems



Did you ever get this problem solved?

I'm having the same problem. I have a 2009 SG.

Do you have an amp from J&M? I've heard that if the bike battery is low, the amp will cut off if the amperage is low at start up. I'm just now trying to get answers.

 

Try giving iron Cross Audio a call.
They should be able to guide you

 

I heard that Iron Cross remanufactures these radios with a heavier duty setup than factory. My '12 was still under warranty when mine went out so I dealt with the dealer. Same symptoms you indicated- sound cutoff periodically but display still worked. Eventually sound never returned. Went completely out as we were travelling through Tennessee- a real pi$$er! Dealer replaced the head unit when we got home.

If you are out of warranty you might want to contact Iron Cross- they could also change your display colors and or move your Aux port to the back for an inner fairing Aux plug/cable setup.

 

Mine has started doing the same thing. Turn it off and back on fixes for for a bit. Head unit sucks , will be replacing ASAP!

 

Mine has been acting up also,but I think my problem is with the thumb control on the handlebar.some times it won't get very loud,if I wiggle the control around it will get louder sometimes it won't.not sure if I can take it off and spray some contact cleaner in it but will look into it soon.


Sent from Motorcycle.com App

 

Harmon Kardon radio

My HK radio on 2009 Ultra Classic is doing the same thing. Harley dealership says radio needs to be replaced. What a bunch of crap. They say HK is a good brand. If so, why does the thing die after 5 years?

 

Bad radio

Harley knows these radio are junk . Go in and ask them about your problem and they will say (Oh yal, we know, were starting to see problems with the 2014 now) cutting out radio's nothing new to them.My front speakers used to come and go,now front just gone.Sons 2011 comes and go's also.

 

Had that issue with my 07. Harley will install a refurbished unit, not a new one. After my second radio went with the same issues I called Biketronics. Changed the whole stereo system and still can use my controls.

 

i HAVE AN 06 CLASSIC, AND IT DID THE SAME THING TO ME, I had the radio changed out last oct 2014 and by mar/Apr 2015 it went out again only this time Harley said the radio was not under warranty and it was on me to change it out again for anouther 450-500, I went to the harmon kardon site and found a listing for a lot less, yet now when i go to find the site it is no longer there. what is going on?

 

Contact Iron Cross Audio. Those guys used to work for HK then started their own business. Haven't heard anything negative about them.

 

My 2012 did the same thing, swapped out with a Jensen HD1BT. So far its working good. It has blue tooth.
I would try out the new Aquatic next time. As per link below

Harley Davidson Stereos

 

The stock radio on my '09 Ultra Classic is doing the same thing. If I flip the 3-way speaker switch back and forth the sound will come back on. It's been doing that for about 7 months. I thought it may have been the switch but I replaced it and it's still doing it. I haven't decided yet to get it repaired or go with an after march unit.

It's a common problem with these radios. The twisting of the handlebars and bumps in the road cracks the little solder connections on the circuit board inside the radio. I'm on my 3rd radio already. Iron cross did one of my radios. Only lasted about a year than started the same thing all over again. They also never reflashed the radio so my factory amp could play my rear speakers. Had to go to the dealer. Now I just took it out and installed one from a road glide 2 speaker system. Now I'm back to no rear speakers again. I installed the xm mogule so I atleast have my satellite radio. I left the cb mogule and the GPS mogule out since I don't use it anyway. I just have to get the radio reflashed again. Will see how long this one's going to last. Also check your brackets too. Mine are good but they have been known to Crack. Hope this helps answer your concerns.