I have a 2016 FLHTK (Ultra Limited) with the Boom Box. Just last weekend my audio started cutting out (pausing) then starting again. This went on during the week and I can't get through a song whether it be on my USB or through the radio. Any suggestions?
Boom Box Audio issues
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JWright60
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Some old posts here but my my recent issue was with the usb for music. No phone in use or gps or cb.. Radio would stop usb & switch to antenna channel. Radio message: no usable/readable media found and the dreaded triangle of doom showed up ,left side, on all of the tracks. Thumb drive works find in truck & car. Zero issues. I purchased a new thumb drive, downloaded music, mp3 & it now works fine. Aside, when I tried to update radio using a formated 16gig it would not work. New drive,blank, worked. Just more electronic gremlins.
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Take a few moments to introduce yourself and your ride in the New to the Community section. Then we can discuss some possible causes to your Boom! Box problem.
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Hurties - fill out your signature with your motorcycles information so we know what you are talking about and not just rambling, otherwise you will get a Microsoft style answer.
Not really an issue but it has a lot to do with the boombox gts and ultra limited. I have a 2020 ultra limited and wanted “Apple CarPlay” I asked at least a dozen dealerships and watched and read numerous whim additions needed. I had a local aftermarket stereo guy bypass the whim and within ten minutes, Apple CarPlay. Now, I’m not sure if mine has this “whim” already...? But I was told unless it’s a CVO, I needed one. Just a PSA.
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I bought the whim, it worked, kind of, for awhile but then just started going on and off. Battle Born has no clue on how to fix it. I’m looking for an aftermarket stereo to replace it. I have no confidence in Harley technical support to find a fix.
I have zero to no confidence in most things Harley does any more.
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It isn’t just H-D. I don’t read any other cycle boards because I’m not really interested, but when shopping around for an automobile, I noticed pretty much every manufacturer has some instances of electronics issues. I think they’re just trying to do too much and one-up the competition. First it was a radio, and there was much rejoicing.Then 8-tracks, and cassettes, and CDs, and MP3s……Then they added GPS, then bluetooth, then voice commands, and climate control, and ambient lighting, Satellite Radio, Apple Car Play and Android Auto, and customizable screens, vehicle data, heated seats…….all w/ temperature and light sensors, interfaced w/ steering controls… Somewhere, someone is going to bugger a single solder connection or get a bad circuit board on a unit, and shyt isn’t going to work right. If that happens 1% of the time, that’s still a lot of units. Asking a mechanic to fix something that would confuse an electrical engineer usually isn’t going to end up w/ good results. They know how to swap the part and re-flash. Also, most of the manufacturers need to draw the programming line w/ what they supply, so whatever platform(s) that will interface are limited, then they try to do their own matching programming to offer features and sell their own ”upgrade” parts, which are all after thoughts. On top of that, trying to get a new technology to work w/ something even just 5 yrs old it hit or miss. It goes the other way around, too - I can’t get my 7 y/o iPod w/ all my music to work w/ anything new because the software is out-of-date. Wired ear buds still work, though 
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Yep, customer support sucks, my next bike will be an Indian. I thought it was just Battle Born in Carson City, when I called Harley direct they just said they can’t do anything. Don’t sell the whim then, if no one can fix it. Bunch of BS.
Mine has worked fine and I had mine flashed maybe 2 months ago. I went to my aftermarket stereo guy to fix this. He swore to me it was easy and fast. He wasn’t lying. I love the CarPlay feature.
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I'm having a similar issue - Bluetooth or USB same results, Pandora 20-30 seconds music stops. I deleted phone and repaired, same. Tried my girls IPhone, same thing. Took to dealership, they said they had no issues (usless), they updated firmware, still same issue. Deleted Pandora, same. Tried quality settings, same. Getting frustrated Just downloaded Spotify, will test later.
Just downloaded Spotify, will test later.
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I'm having a similar issue 2020 Roadglide Limited - Bluetooth or USB same results, Pandora 20-30 seconds music stops. I deleted phone and repaired, same. Tried my girls IPhone, same thing. Took to dealership, they said they had no issues (usless), they updated firmware, still same issue. Deleted Pandora, same. Tried quality settings, same. Getting frustrated
Yes, just started. same bike same issue, even after update.
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I have a 2019 street guide I’ve had mine in shop no less then 6 times for this they blamed it on my amp so put new 1 in its doing the same thing still the whole infotainment system turns off and on but does not go into reboot status I’m about to loss my freaking mind over this radio Bluetooth nav it don’t matter just does what it wants turning off and on and bouncing back and forth
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I had this same issue with a pixel 6. What was the solution?
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Bill, can you tell me if you got this resolved? I am having the same issue.
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New Boom Box GTS is this will fit to my 2017 M8?
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I ride a 2022 Limited ultra, when listening to music while connected via blue tooth on my google pixel 6 phone. the music will play for a while and then loose audio. if I mute the stereo on the bike and then unmute audio returns. sometimes for a while and sometimes only for seconds. This never happens listening to radio. any suggestions
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I had the same issue.. try using the cigarette lighter to usb adapter. It worked for me
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