Harley Davidson Forums banner

1997 Heritage Classic Softail - Turn Signal Problem

25K views 17 replies 8 participants last post by  19Dave57  
#1 ·
Still trying to help my neighbor Tom with his bike. Got his new electronic ignition installed thanks to members on this forum, but now have a turn signal issue.

Yes, I did a search on this issue before I posted, but component identification on his bike has me stumped.

Both rear turn signals suddenly stopped working. Front turn signals work fine. Replaced both bulbs in the rear turn signal and they still don't work. Wires look good. Bulb sockets look good.

(Be advised that I am working from a Factory Service Manual for the 1997-1998 Heritage Classic Softail models, but I don't have the Owner's Manual for his specific bike. Some things in this FSM don't look like what I'm seeing on his bike.)

FSM shows that the bike should have a turn signal control module that looks like this:

Image


This is supposed to be located somewhere between the rear fender and the oil tank. However, I can't find anything that looks like this on his bike in that spot.

What I find at that location looks more to me like a voltage regulator, but I could be wrong. Here's a picture:

Image


So, I'm not sure exactly what this component on his bike is.

Also, I checked the relay box under the seat of his bike. Here's a picture of that:

Image


That large square relay looks more like the typical turn signal flasher that I'm used to seeing, but it could be a relay for something else. Plus, the FSM says there is no flasher unit.

At this point I'm stumped because I can't positively identify these components, so it's hard to move ahead with troubleshooting the turn signal issue.

Would greatly appreciate the advice of forum members to get me on the path to fixing the rear turn signals for him.

(I've been wrenching on bikes for over 50 years, but I'm a Harley rookie, so be easy on me.)

Thanks.
 
#2 ·
The turn signal module is unlikely to be an issue. If it has split flat-side tanks, the TSM/canceller is actually located under the dash, in-between the two halves of the gas tank.

The box you're looking at is the fuse box. The voltage regulator should be at the front of the bike, between the down tubes. I'm attaching a pic of the regulator for you:


As to fixing the rear turn signals... the taillight still works, right? Also, if you press the turn signals, if the rear isn't working but the front is, the front should flash at double speed. As stock, the rear turn signals (if there's a center tail light) are a single filament 1156 bulb. I double check the contacts with a volt meter with the turn signal set to flash and see if you see any changes.

The bike has the stock incandescent bulbs, right? Like it hasn't been converted to LED lighting?
 
#3 ·
Thanks much for the reply!

Yes, the bike has stock incandescent bulbs. I put new 1156 bulb in both rear turn signal sockets. Sockets and contacts are nice and clean.

Yes, the tail light works. Yes, the front turn signals are working, but I have no reference regarding speed until Tom gets home from work tonight. (I'm retired, so I was looking at the bike by myself earlier today.)

I did find out that the large black relay I took a picture of in the fuse box is the starter relay. (Still don't know what the module in front of the rear fender and behind the oil tank is.)

It does have split tanks, but I haven't looked in there yet. Likely not the turn signal module anyway per your post.

I'll take a VOM over there next time and check the turn signal sockets to see if I'm getting voltage with the turn signals set to flash.

Thanks again for your help.
 
#4 · (Edited)
I dunno what that module is either. The only thing stock that should be on that rear fender extension on a 1997 softail, is the 30 amp breaker for the starter, which is a small thing with two prongs on it, one copper or brass or whatever and the other silver. One side of that breaker has a wire that goes from there to the starter, and the other side should have a wire from the voltage regulator and another wire I think that goes to ground (not entirely sure, I don't feel like grabbing the manual). In the pic you posed, you can actually see it to the left of that box. Anyway, that breaker is about as big as the end of your thumb, it's not a big huge box like that. Though, a Heritage might have something else there on that fender extension, I dunno, but I don't remember seeing anything about it in the manual. Do you know where those wires go that's coming out from underneath it?

Anyway, I'm not saying the problem can't be the TSM/canceller, but it's unlikely. I also have a 1997 softail, so I know it a little, they're mostly all set up identically as far as electricals and most stuff is all in the same locations, a few minor differences here and there between softail models.

The TSM should be, when you take the dash off, right below the upper tank mount bolts. There's a procedure for testing it in the factory service manual, I don't know it off-hand though.

Another thing to check out if the wiring looks good, is the plug itself. When you take the seat off, you should see an 8-place multilock connector to the right of where the ignition control module would be.
 
#5 ·
Thanks so much again!

I couldn't really see where the wires from that unit on the fender go.

But, I actually think we found the issue. That connector you mentioned just behind the battery on the right side of the bike FAILED the wiggle test! We wiggle that connector and the wire harness it's on and the turn signals come and go!

So, it's inside that connector or a wire in that wiring harness really close to the connector. So, we found it. Yay!

Another question for you. There is another connector just like that one but on the LEFT side of the battery. It has nothing connected to it! Tom says as long as he's had the bike it has never had anything connected to it. Do you know what this unused connector is for. Here's a picture of it.

Image


Thanks very much for your help. Gotta love forums!
 
#6 ·
The front and rear turn signals are on the same circuit (a circuit for each side).

If the front signals flash, the problem is not the TSM/TSSM.

The problem is there is an open somewhere in the circuit.

Check the connector for the rear harness that goes back to the tail light/turn signals, and also check the wires between the connector and the tail light/ turn signals.
 
#7 ·
The front and rear turn signals are on the same circuit (a circuit for each side).

If the front signals flash, the problem is not the TSM/TSSM.

The problem is there is an open somewhere in the circuit.

Check the connector for the rear harness that goes back to the tail light/turn signals, and also check the wires between the connector and the tail light/ turn signals.
Thanks Dan. We found the problem!

The connector you mentioned located just behind the battery on the right side of the bike under the seat FAILED the WIGGLE TEST! We wiggle that connector (and the wire harness it's on) and the turn signals come and go!

So, it's in that connector or the wires very close to it.
 
#13 ·
That black module in pic #2 looks to be a run, turn, brake module. Get it out of the circuit and put the wiring harness back to stock. Any blue 'Scotch Locks' on the wiring harness ? Diss those too !
That grey connector in post #5 pic looks to be the accy. power. With the ignition on check for B+ volts across the pins. If volts are present do they go zero with the ignition turned off? That would be a switched power supply, good to have.